If you aren't completely happy with your Saatva mattress during your 365-night home trial, just give us a call at 1-877-672-2882. We’ll schedule a pick up of your mattress and issue a refund for the purchase price (taxes included) to your original method of payment.
You’ll only pay a $99 processing fee and we’ll take care of the rest!
We never resell returned mattresses. Instead, we donate them to veterans' shelters or offer them to employees and associates across our network of more than 150 delivery centers.
Bedding
Bedding products returned within 45 days of the delivery date will get a full refund to the original form of payment. There are no restocking or penalty fees for used products, but we do ask that you wash your used bedding before returning.
To make a bedding return, simply call 1-877-672-2882 or email info@saatva.com. If you received our bedding as a gift, please call for help with your return.
Lineal Adjustable Base
The Lineal adjustable base does not include a home trial and cannot be returned or exchanged. View the full Lineal warranty here.
Mattress Foundation & Bedroom Furniture
If you aren't completely happy with your Saatva mattress foundation or furniture during your 365-night home trial, just give us a call at 1-877-672-2882. We’ll schedule a pick up and issue a refund for the purchase price (taxes included) to your original method of payment.
You’ll only pay a $99 processing fee and we’ll take care of the rest!
Mattresses
If you aren't completely happy with your Saatva mattress during your 365-night home trial, just give us a call at 1-877-672-2882. We’ll schedule a pick up of your mattress and issue a refund for the purchase price (taxes included) to your original method of payment.
You’ll only pay a $99 processing fee and we’ll take care of the rest!
We never resell returned mattresses. Instead, we donate them to veterans' shelters or offer them to employees and associates across our network of more than 150 delivery centers.
Bedding
Bedding products returned within 45 days of the delivery date will get a full refund to the original form of payment. There are no restocking or penalty fees for used products, but we do ask that you wash your used bedding before returning.
To make a bedding return, simply call 1-877-672-2882 or email info@saatva.com. If you received our bedding as a gift, please call for help with your return.
Lineal Adjustable Base
The Lineal adjustable base does not include a home trial and cannot be returned or exchanged. View the full Lineal warranty here.
Mattress Foundation & Bedroom Furniture
If you aren't completely happy with your Saatva mattress foundation or furniture during your 365-night home trial, just give us a call at 1-877-672-2882. We’ll schedule a pick up and issue a refund for the purchase price (taxes included) to your original method of payment.
You’ll only pay a $99 processing fee and we’ll take care of the rest!